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Privacy Policy

Introduction

Beijing Jizhi Qidian Technology Co., Ltd. and its affiliated companies (hereinafter referred to as "Jizhi Qidian") adopt high standards and strict requirements when processing personal information and strictly adhere to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purposes, the principle of informed consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. The following statement defines the boundaries of Jizhi Qidian's processes and the rights you enjoy as our customer and data subject (hereinafter referred to as "User"). This privacy statement applies to your use of our features and services (hereinafter referred to as "Services"). In addition, we have formulated a Cookie policy regarding website usage. This privacy statement applies to the services provided by Jizhi Qidian on its owned websites, Jizhi Qidian brand applications, services provided by physical Jizhi Qidian products (hereinafter referred to as "Jizhi Qidian devices"), and digital or physical services directly provided by Jizhi Qidian. For specific programs, products, or services provided by Jizhi Qidian, a service-specific separate privacy policy may replace and take precedence over this privacy statement or supplement this privacy statement in relevant parts.

Your personal information

Personal information refers to various kinds of information recorded in electronic or other ways that can identify the personal identity of a natural person either alone or in combination with other information. The identification of a natural person's personal identity can be achieved through data alone or by combining it with any other data in the possession of the personal information processor. The purposes for which Jizhi Qidian collects information include providing you with services, improving user experience, or sending personalized advertisements. In order to provide you with Jizhi Qidian devices or services, including responding to your inquiries, we may ask you to provide personal information. If you choose not to provide the requested information, we may not be able to provide the required services. Most Jizhi Qidian services are provided under a Jizhi Qidian account. If you no longer need the services or wish to remove your data, you can delete your Jizhi Qidian account. Usually, Jizhi Qidian collects your personal information through your use of our products or services. In addition, Jizhi Qidian also uses cookies and other technologies to collect information about visitors' preferences when browsing the website in order to provide a personalized experience or send personalized advertisements. If you do not want us to use cookies, you can disable cookies through the cookie preferences located at the footer of the web page. The data we collect and store from you (including data from the previous 12 months) may include the following categories of data. If the collection or provision of sensitive personal information is involved, we will obtain your additional consent: Your email address, which is used to identify our services and serves as the primary means of communication. Your name, address, phone number, and other contact information for registration, device shipping, and billing verification services. Your business information, including payment methods and financial data (credit cards, bank account numbers, etc.) for payment of services or products, logistics tracking, and billing data (such as customs ID and tracking number). Your IP address, unique device identifier, referring URL, computer and connection data (such as the type of operating system you use, device and software information, browser type, browser language and version), advertising data, access time, Internet or other network activities (such as web log information used for fraud prevention, security purposes, warranty registration, support services, and transactions). Your account name, Internet or other network activity information (such as account login, account activities), transaction data, and any information you provide during the transaction, or any other transaction-based content generated or connected to your account. Jizhi Qidian will not access (or use) the files uploaded by users to their Jizhi Qidian devices. Please learn more about the specific data collected and how the data is processed for particular services through our service data collection disclosure, and learn more about how we use cookies and similar technologies through our cookie policy.

Legal basis and other purposes

Jizhi Qidian will process your personal information based on the following legal bases, and the specific situation will be determined accordingly: With your consent; Necessary for concluding and performing a contract to which you are a party; Necessary for fulfilling statutory duties or obligations; Necessary for responding to public health emergencies, or in emergency situations to protect the life, health and property safety of natural persons; For the purpose of implementing news reporting, public opinion supervision and other acts for the public interest, processing your personal information within a reasonable scope; Processing personally disclosed or otherwise legally disclosed personal information within a reasonable scope in accordance with the provisions of the Personal Information Protection Law; Other circumstances stipulated by laws and administrative regulations. Jizhi Qidian will only collect, process and use the personal information you provide for the purpose of communicating with you. Except as provided in the above legal bases, your data will not be disclosed to third parties. Jizhi Qidian will not share your personal information with third parties for their marketing purposes. Nor will Jizhi Qidian sell personal information to any third party. The purposes for which Jizhi Qidian collects and processes personal information may include: To provide you with access rights and usage rights to our website and services in order to operate our website; Manage your use of our services so as to communicate with you and respond to your requests; Manage your Jizhi Qidian account; Customize your service experience to improve our services and products; Provide you with our online or offline marketing measures and activities, including but not limited to press releases, online and on-site event registrations, and other promotional information and materials; Share your contact details with our company, our subsidiaries, authorized maintenance and support centers, authorized logistics companies, and other entities necessary to provide these services to you. If it involves sharing your personal information with third-party entities, we will follow the principles of legality, legitimacy and necessity and share your personal information with these cooperative third parties after obtaining your separate consent so as to provide you with corresponding services; For internal management and back-end support purposes, share your personal information with our branches around the world; Ensure the security of our network and prevent fraud; Implement or maintain our policies or the contract between us and you; and Maintain the integrity and security of the data technology systems used by us to store and process your personal information. You are under no obligation to provide us with any of your personal information. However, please note that without some of your data, we may not be able to fulfill some or all of our obligations under the contract signed with you, or may not be able to fully provide you with our services. For more detailed information in this regard, please contact us in accordance with the instructions in the "Contact Information" section below.

Retention Period

Jizhi Qidian will retain your personal information for no longer than a reasonable period required for processing your data for the specified purposes. If you have given or have already given your consent to us to process your data, the period for which we process your data will not exceed the validity period of your consent. Notwithstanding the above provisions, we may retain your personal information in accordance with the provisions of applicable laws and regulations. For example, to assist in any government or judicial investigations, to initiate or defend legal claims, or for use in civil, criminal, or administrative proceedings. During this retention period, we will take necessary security protection measures and will not use this personal information for other purposes. If we no longer meet the above conditions for retaining your data, we will delete and process your data in a secure manner.

Data Controller

The data controller refers to a natural person or legal entity that determines the purposes and means of processing personal information. Beijing Jizhi Qidian Technology Co., Ltd. is the controller of your personal information. Your use of the various services provided by Jizhi Qidian will be subject to the terms of service of the relevant services.

Data Transfer

Jizhi Qidian provides services globally, including data processing, order fulfillment, technical support, device replacement, payment invoicing, processing and collection, event registration, customer service, marketing support, and data transfer (based on the user's decision). The nature of these services requires us to transfer personal information into/out of Jizhi Qidian, its affiliated companies, authorized maintenance and support centers, authorized logistics companies, and other entities necessary to provide these services. We may also transfer your data to third-party service providers subcontracted by us or working for us. If it involves sharing your personal information with third-party entities, we will obtain your separate consent and follow the principles of legality, legitimacy, and necessity to share your personal information with these cooperative third parties. This third party will only access this data for the purpose of performing relevant tasks on behalf of us and fulfilling obligations similar to those described in this Privacy Statement. Their specific responsibilities include data processing, auditing, order fulfillment, managing and enhancing customer data, providing customer service, conducting customer surveys or satisfaction surveys, marketing support, payment processing and invoice collection support, information system technical support, helping us provide, analyze, and improve our services, and helping us detect and handle data vulnerabilities, illegal activities, and fraud. We may share your personal information with governments, government agencies, courts, or law enforcement agencies to fulfill our obligations under relevant laws and regulations, enforce or protect our policies or the contract signed with you, respond to claims, or respond to verification requests related to government or criminal investigations. If any law enforcement agency requests your data, we will try to notify the law enforcement agency so that it can request the data directly from you. In this case, we may provide the law enforcement agency with your basic contact information. If a third party presents a court order or in similar legal proceedings, we may also provide your data to a third party involved in legal proceedings. The above parties are the recipients of your personal information. Jizhi Qidian will take measures to ensure that your personal information is processed in accordance with this Privacy Statement and applicable laws, including ensuring that your personal information receives adequate and equal protection as required by all applicable laws and regulations. For personal information collected by Jizhi Qidian in the European Union (EU), the European Economic Area (EEA), and Switzerland, we use standard contractual clauses approved by the European Commission as the legal mechanism for data transfer; for personal information collected in China, we use standard contractual clauses formulated by the national cyberspace administration department as the legal mechanism for data transfer. In addition, before cross-border provision, we will inform you of the name or title, contact information, processing purposes, processing methods, types of personal information required, and your rights and the ways and procedures for realizing these rights of the overseas recipients, to ensure that the recipients strictly comply with the restrictions and conditions specified in such standard contractual clauses to protect and process such data.

Data Transfer

Transfer refers to the process of transferring the control of personal information to other companies, organizations, or individuals. In principle, we will not transfer your personal information. However, the following situations are exceptions: If you make a request on your own and meet the relevant conditions stipulated by laws, regulations, and regulatory authorities. If we need to transfer personal information due to reasons such as merger, division, dissolution, or being declared bankrupt, we will inform you of the name or title and contact information of the recipient, and require the recipient to continue to be bound by this policy. If the recipient changes the original processing purposes or methods, we will require the recipient to obtain your consent again.

Your Rights Regarding Personal Information

Jizhi Qidian's services are provided on an optional basis, and the information required and collected varies depending on the different services. Unless exempted, you will have the following rights regarding your personal information: Right of Access: You can ask us to provide a copy or specific parts of the personal information we collected from you at that time. Right to Be Informed: You have the right to obtain information about the categories of your personal information we collect and the sources of such data collection. You also have the right to know the business or commercial purposes for which we collect your personal information. Additionally, you have the right to request information about the categories of your personal information we disclose to third parties and the categories of those third parties. Right to Data Portability: With your consent for processing or when it is necessary to fulfill the contract signed with you, you can ask us to directly transfer your personal information to another data controller. Right to Erasure: You can ask us and our third-party processing institutions to delete your data. Right to Rectification or Modification: You can modify your contact information through your Jizhi Qidian account. You can also ask us to change, update, or fix the data that is displayed incorrectly and cannot be changed by yourself. Right to Restrict Processing: You can ask us to stop or restrict the use of some or all of your personal information (the part or all that we no longer need, is not necessary for providing you with services, or that we have the right to retain according to law). Right Not to Be Discriminated Against for Exercising the Above Rights: You have the right not to be discriminated against by us for exercising the above rights. You can submit relevant applications through your Jizhi Qidian account or our website. After receiving your application, we will conduct an assessment and notify you of our subsequent actions. Jizhi Qidian will respond within thirty days after verifying your user identity. Please note that if you exercise the rights to delete data, restrict or refuse our processing, or withdraw your consent, and due to the lack of data required for processing, we may not be able to continue providing our services to you. In some cases, in accordance with applicable regulations, we may refuse your access to your data, or refuse to modify, erase, transfer your data, or restrict the processing of your data. For example, Jizhi Qidian is legally obligated to retain your data to comply with applicable laws, or your request will affect our legitimate use of data for anti-fraud and security purposes. In such cases, we may also reject your request. If you reside in the European Union (EU), the European Economic Area (EEA), or Switzerland, you have the right to file a complaint with the Federal Commissioner for Data Protection and Freedom of Information (BfDI) in Germany. If you reside in China, you have the right to lodge complaints or reports with regulatory authorities such as the Cyberspace Administration of China, the Ministry of Industry and Information Technology, the Ministry of Public Security, and the State Administration for Market Regulation, or file a complaint with the competent authority in your place of residence or responsible for processing your data.

Data Protection

Jizhi Qidian employs a variety of data protection methods to minimize risks such as misuse, unauthorized access and disclosure, and loss of access rights. Some of these protective measures include the use of pseudonyms, data encryption, data hashing, and other technical and access control methods. When our employees directly handle or access your personal information, they will perform relevant operations in a secure network and limit access to your information through refined access controls. Jizhi Qidian will only record and store the IP addresses of two types of users on our network services for security purposes. Jizhi Qidian records and stores the IP addresses of users from both sides on our web services. These logs will be archived and then deleted periodically, depending on the current or evolving security threats or investigation situations. If Jizhi Qidian has conclusive evidence that certain IP addresses, users, or devices may deliberately damage or interfere with our operations or service quality, we may refuse to provide further services and report such behavior to the relevant authorities. The period for which Jizhi Qidian retains personal data is limited to the time required to fulfill the collection purposes. We will retain your personal data for the necessary period to achieve the stated purposes in accordance with this Personal Information Protection Policy and the data collection disclosure of specific services, and follow the relevant provisions in this Personal Information Protection Policy or our specific service privacy statements, as well as the requirements of applicable laws.

Changes to the Statement

Jizhi Qidian may revise this document as necessary to reflect updates to the statement, customer feedback, and new products or services. We will provide a brief summary of the changes made. If any of the terms modify the way we process your data or affect your rights, we will notify you directly. If we are unable to contact you directly, we will post a notice to inform you. We recommend that you regularly review this Privacy Statement to understand how your data is processed.

Final User Notification

Some of Jizhi Qidian's products or services may be managed on your behalf by an organization or other users. When you use these hosted Jizhi Qidian products or services, you will be subject to the terms or policies of the relevant organization or service provider. In such cases, please consult the administrator of the device or service directly. Jizhi Qidian is not responsible for the privacy or security measures of other organizations or users, including ensuring the legality of customer practices, because the way customers manage or implement our products and services will no longer be determined by Jizhi Qidian's policies or agreements.

Contact Information

For any questions or concerns regarding privacy, or for requests related to your rights concerning personal information, you can directly contact us through your Jizhi Qidian account or by submitting an application form on our website. You can also contact Jizhi Qidian at the following address: For users residing in China: Beijing Jizhi Qidian Technology Co., Ltd. Phone: 010 - 53673327 Address: Building 6, Nobel Center, Fengtai Science Park, Beijing